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Optimising Business Process by Multi-method Modelling: A Case Study of Customer Support Centre for Fashion Omnichannel e-Retailing

Crossref DOI link: https://doi.org/10.1007/978-981-19-3804-7_2

Published Online: 2022-09-22

Published Print: 2023

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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