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SSR-TA: Sequence-to-Sequence-based expert recurrent recommendation for ticket automation

Published Online: 2023-11-17

Published Print: 2024-02

Authors

Cao, Chenhan https://orcid.org/0000-0003-1984-4177
Fang, Xiaoyu

Luo, Bingqing

Xia, Bin https://orcid.org/0000-0001-9519-6517
Funding

Funding for this research was provided by:

Nanjing University of Posts and Telecommunications (NY221070)
License Information

Text and Data Mining valid from 2023-11-17

Version of Record valid from 2023-11-17
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Article History

Received: 31 January 2023

Accepted: 16 October 2023

First Online: 17 November 2023

Declarations

:

: The authors have no competing interests to declare that are relevant to the content of this article.

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