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What if conversational agents’ answers appear correct but are judgmental? Piloting the potential effect on people’s experience

Crossref DOI link: https://doi.org/10.1007/s10209-025-01266-8

Published Online: 2026-01-02

Published Print: 2026-03

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Borsci, Simone https://orcid.org/0000-0002-3591-3577
Haeri, Maryam Amir https://orcid.org/0000-0002-9638-9481
Schmettow, Martin https://orcid.org/0000-0003-0240-4087
Federici, Stefano https://orcid.org/0000-0001-5681-0633
License Information

Text and Data Mining valid from 2026-01-02

Version of Record valid from 2026-01-02
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Article History

Received: 8 May 2025

Accepted: 7 November 2025

First Online: 2 January 2026

Declarations

:

: The authors declare that they have no conflict of interest.