Benefits of ISO 20000 IT service management certification
Crossref DOI link: https://doi.org/10.1007/s10257-014-0271-2
Published Online: 2014-12-31
Published Print: 2016-02
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Cots, Santi
Casadesús, MartÃ
Marimon, Frederic
Text and Data Mining valid from 2014-12-31