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AI apology: a critical review of apology in AI systems

Crossref DOI link: https://doi.org/10.1007/s10462-025-11305-8

Published Online: 2025-10-06

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Harland, Hadassah https://orcid.org/0000-0002-3425-7846
Dazeley, Richard https://orcid.org/0000-0002-6199-9685
Senaratne, Hashini https://orcid.org/0000-0001-5203-3793
Vamplew, Peter https://orcid.org/0000-0002-8687-4424
Cruz, Francisco https://orcid.org/0000-0002-1131-3382
Nakisa, Bahareh https://orcid.org/0000-0003-2211-2997
Funding

Funding for this research was provided by:

Deakin University
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Text and Data Mining valid from 2025-10-06

Version of Record valid from 2025-10-06
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Article History

Accepted: 16 June 2025

First Online: 6 October 2025