On $$M^{X}/G(M/H)/1$$ M X / G ( M / H ) / 1 retrial system with vacation: service helpline performance measurement
Crossref DOI link: https://doi.org/10.1007/s10479-016-2207-3
Published Online: 2016-05-05
Published Print: 2017-01
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Yeo, Wee Meng
Yuan, Xue-Ming
Low, Joyce Mei Wan
Funding for this research was provided by:
Singapore Institute of Manufacturing Technology - A STAR
Text and Data Mining valid from 2016-05-05