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Evaluating cruise user satisfaction through online reviews: a method based on sentiment analysis and large-scale group decision-making

Published Online: 2025-02-07

Published Print: 2025-04

Authors

Shi, Jing https://orcid.org/0000-0001-5873-9981
Chen, Jing

Wu, Jian

Liu, Yujia
Funding

Funding for this research was provided by:

National Natural Science Foundation of China (72171143, 72072111)
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Text and Data Mining valid from 2025-02-07

Version of Record valid from 2025-02-07
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Article History

Accepted: 30 December 2024

First Online: 7 February 2025

Declarations

:

: The authors certify that there is no conflict of interest with any individual or organization for this paper.

: Not applicable.

: All authors agreed to publish this paper in its present form.

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