Crossmark

Family ostracism and proactive customer service performance: An explanation from conservation of resources theory

Published Online: 2019-07-16

Published Print: 2021-06

Authors

Ye, Yijiao

Zhu, Hong

Chen, Yuanyi

Kwan, Ho Kwong

Lyu, Yijing
Funding

Funding for this research was provided by:

National Natural Science Foundation of China (71472116)

National Natural Science Foundation of China (71672108)

National Natural Science Foundation of China (71702198)

Natural Science Foundation of Guangdong Province (2017A30310224)
License Information

Text and Data Mining valid from 2019-07-16

Version of Record valid from 2019-07-16
More Information

Article History

First Online: 16 July 2019

Document is current