Design of online survey system with an advanced IPA discrimination index for customer satisfaction assessment
Crossref DOI link: https://doi.org/10.1007/s10660-014-9141-8
Published Online: 2014-09-18
Published Print: 2014-11
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Liu, Hsiang-Chuan
Jeng, Bai-Cheng
Mai, Yi-Ting
Jheng, Yu-Du
Lin, Hao-Tung
Text and Data Mining valid from 2014-09-18