The process of solving problems with self-service technologies: a study from the user’s perspective
Crossref DOI link: https://doi.org/10.1007/s10660-018-9304-0
Published Online: 2018-04-17
Published Print: 2019-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Nili, Alireza http://orcid.org/0000-0003-1183-7626
Tate, Mary
Johnstone, David
Text and Data Mining valid from 2018-04-17
Article History
First Online: 17 April 2018
Compliance with ethical standards
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: On behalf of all authors, the corresponding author states that there is no conflict of interest.