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“Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics

Crossref DOI link: https://doi.org/10.1007/s10796-021-10212-x

Published Online: 2021-12-10

Published Print: 2022-06

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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