Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience
Crossref DOI link: https://doi.org/10.1007/s10869-019-09621-2
Published Online: 2019-02-08
Published Print: 2020-04
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Al-Hawari, Mohd Ahmad http://orcid.org/0000-0002-2166-0572
Bani-Melhem, Shaker
Quratulain, Samina
Text and Data Mining valid from 2019-02-08
Article History
First Online: 8 February 2019