Picking Sides: Relational Identification as a Moderator of Service Employee Reactions to Unfair Customer Treatment
Crossref DOI link: https://doi.org/10.1007/s10869-022-09833-z
Published Online: 2022-08-01
Published Print: 2023-08
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Evans, Joel M.
Gilliland, Stephen W.
Anderson, Jennifer S.
Text and Data Mining valid from 2022-08-01
Version of Record valid from 2022-08-01
Article History
Accepted: 1 July 2022
First Online: 1 August 2022