Consumer emotional intelligence and its effects on responses to transgressions
Crossref DOI link: https://doi.org/10.1007/s11002-014-9342-x
Published Online: 2015-01-15
Published Print: 2016-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Ahn, Hongmin
Sung, Yongjun
Drumwright, Minette E.
Text and Data Mining valid from 2015-01-15