Feedback as a two-way street: when and why rating consumers fails
Crossref DOI link: https://doi.org/10.1007/s11002-021-09570-y
Published Online: 2021-05-06
Published Print: 2021-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kim, Tami https://orcid.org/0000-0002-4438-5227
Anik, Lalin https://orcid.org/0000-0002-2982-3049
Cian, Luca https://orcid.org/0000-0002-8051-1366
Text and Data Mining valid from 2021-05-06
Version of Record valid from 2021-05-06
Article History
Accepted: 7 April 2021
First Online: 6 May 2021