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When (not) to empathize: The differential effects of combined emotion recognition and empathic concern on client satisfaction across professions

Crossref DOI link: https://doi.org/10.1007/s11031-018-9725-z

Published Online: 2018-09-28

Published Print: 2019-02

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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