Public Multichannel Management – an Integrated Framework of Off- and Online Multichannel Government Services
Crossref DOI link: https://doi.org/10.1007/s11115-016-0356-0
Published Online: 2016-06-15
Published Print: 2017-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Wirtz, Bernd W.
Langer, Paul F.
License valid from 2016-06-15