Managing queueing systems with gathering-averse customers: staffing, pooling, and opening hours
Crossref DOI link: https://doi.org/10.1007/s11134-026-09981-6
Published Online: 2026-03-14
Published Print: 2026-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Xu, Jin
Huang, Dening
Ko, Young Myoung https://orcid.org/0000-0003-0659-6688
Pender, Jamol
Funding for this research was provided by:
National Natural Science Foundation of China (72301113)
Text and Data Mining valid from 2026-03-01
Version of Record valid from 2026-03-01
Article History
Received: 27 February 2025
Revised: 25 January 2026
Accepted: 7 February 2026
First Online: 14 March 2026