Trading service quality for safety: a cautionary tale from the French ‘Robien law’ on elevator safety
Crossref DOI link: https://doi.org/10.1007/s11149-017-9346-6
Published Online: 2017-11-29
Published Print: 2018-02
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Chever, Lisa
Klien, Michael
License valid from 2017-11-29