Measuring service quality at an online university: using PLS-SEM with archival data
Crossref DOI link: https://doi.org/10.1007/s11233-021-09071-7
Published Online: 2021-06-16
Published Print: 2021-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Schijns, Jos M. C. http://orcid.org/0000-0002-4027-7739
Text and Data Mining valid from 2021-06-01
Version of Record valid from 2021-06-16
Article History
Received: 8 December 2020
Accepted: 28 May 2021
First Online: 16 June 2021
Declarations
:
: Not applicable