The carrot and the stick in online reviews: determinants of un-/helpfulness voting choices
Crossref DOI link: https://doi.org/10.1007/s11573-021-01044-x
Published Online: 2021-05-10
Published Print: 2022-05
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Sengo Furtado, Filipe
Reutterer, Thomas
Schröder, Nadine http://orcid.org/0000-0002-7190-7510
Funding for this research was provided by:
Vienna University of Economics and Business
Text and Data Mining valid from 2021-05-10
Version of Record valid from 2021-05-10
Article History
Accepted: 26 April 2021
First Online: 10 May 2021