Interpersonal service quality of the Chinese: determinants and behavioral drivers
Crossref DOI link: https://doi.org/10.1007/s11628-014-0238-x
Published Online: 2014-05-03
Published Print: 2015-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Stanworth, James O.
Hsu, Ryan Shuwei
Chang, Huo-Tsan
Text and Data Mining valid from 2014-05-03
