How online service recovery approaches bolster recovery performance? A multi-level perspective
Crossref DOI link: https://doi.org/10.1007/s11628-014-0264-8
Published Online: 2015-01-10
Published Print: 2016-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Li, Chia-Ying
Fang, Yu-Hui
Text and Data Mining valid from 2015-01-10