The multichannel customer’s service experience: building satisfaction and trust
Crossref DOI link: https://doi.org/10.1007/s11628-015-0276-z
Published Online: 2015-04-21
Published Print: 2016-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Fernández-Sabiote, Estela
Román, Sergio
Text and Data Mining valid from 2015-04-21