Effects of customer personal characteristics on the satisfaction-loyalty link: a multi-method approach
Crossref DOI link: https://doi.org/10.1007/s11628-016-0308-3
Published Online: 2016-03-21
Published Print: 2017-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Lee, Aejoo
Back, Ki-Joon
Park, JungKun
Text and Data Mining valid from 2016-03-21
