Quality management as a driver of innovation in the service industry
Crossref DOI link: https://doi.org/10.1007/s11628-017-0360-7
Published Online: 2018-01-04
Published Print: 2018-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
González-Cruz, Tomás Félix http://orcid.org/0000-0001-7479-7268
Roig-Tierno, Norat
Botella-Carrubí, Dolores
License valid from 2018-01-04