Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? a multi-channel view
Crossref DOI link: https://doi.org/10.1007/s11628-018-0364-y
Published Online: 2018-01-27
Published Print: 2019-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hung, Shiu-Wan
Cheng, Min-Jhih
Chiu, Pei-Chun
Text and Data Mining valid from 2018-01-27
Article History
Received: 13 January 2017
Accepted: 17 January 2018
First Online: 27 January 2018