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Segmenting customers according to online word-of-mouth about hotels

Crossref DOI link: https://doi.org/10.1007/s11628-020-00435-4

Published Online: 2021-02-04

Published Print: 2021-03

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Moliner-Velázquez, Beatriz

Fuentes-Blasco, Maria

Gil-Saura, Irene https://orcid.org/0000-0002-5758-0806
License Information

Text and Data Mining valid from 2021-02-04

Version of Record valid from 2021-02-04
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Article History

Received: 30 June 2020

Accepted: 31 December 2020

First Online: 4 February 2021