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Company websites and mobile apps versus social media: which service experience creates more customer value for online travel agencies?

Published Online: 2022-10-31

Published Print: 2022-12

Authors

Chen, Ja-Shen https://orcid.org/0000-0001-9099-1810
Kamalanon, Piyanoot

Janupiboon, Thanyamai P.
Funding

Funding for this research was provided by:

Ministry of Science and Technology, Taiwan (MoST 107-2410-H-155 -037 -MY3)
License Information

Text and Data Mining valid from 2022-10-31

Version of Record valid from 2022-10-31
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Article History

Received: 24 April 2022

Accepted: 17 October 2022

First Online: 31 October 2022

Document is current