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Can robots recover a service using interactional justice as employees do? A literature review-based assessment

Published Online: 2023-02-12

Published Print: 2023-03

Authors

Lajante, Mathieu https://orcid.org/0000-0002-1979-5785
Remisch, David

Dorofeev, Nikita
Funding

Funding for this research was provided by:

Social Sciences and Humanities Research Council of Canada (430-2019-00321)
License Information

Text and Data Mining valid from 2023-02-12

Version of Record valid from 2023-02-12
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Article History

Received: 19 July 2022

Accepted: 30 January 2023

First Online: 12 February 2023

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