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AI–human collaboration in services: an integrative framework to uncover the key success factors

Crossref DOI link: https://doi.org/10.1007/s11628-025-00591-5

Published Online: 2025-09-09

Published Print: 2025-09

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Jeong, EuiBeom

Lee, DonHee https://orcid.org/0000-0003-2799-8547
License Information

Text and Data Mining valid from 2025-09-01

Version of Record valid from 2025-09-01
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Article History

Received: 21 August 2025

Accepted: 25 August 2025

First Online: 9 September 2025

Declarations

:

: The authors declare no conflict of interest.