Transformation of the EFQM approach from business towards operations excellence
Crossref DOI link: https://doi.org/10.1007/s11740-016-0665-8
Published Online: 2016-02-22
Published Print: 2016-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Jaeger, Andreas
Matyas, Kurt
License valid from 2016-02-22