You gotta serve somebody: the effects of firm innovation on customer satisfaction and firm value
Crossref DOI link: https://doi.org/10.1007/s11747-016-0512-7
Published Online: 2017-01-16
Published Print: 2017-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Rubera, Gaia http://orcid.org/0000-0001-6971-0500
Kirca, Ahmet H.
License valid from 2017-01-16