Service crisis recovery and firm performance: insights from information breach announcements
Crossref DOI link: https://doi.org/10.1007/s11747-017-0543-8
Published Online: 2017-05-25
Published Print: 2017-11
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Rasoulian, Shahin
Grégoire, Yany http://orcid.org/0000-0001-6939-4798
Legoux, Renaud
Sénécal, Sylvain
License valid from 2017-05-25