The impact of a sales team’s perceived entitativity on customer satisfaction
Crossref DOI link: https://doi.org/10.1007/s11747-017-0573-2
Published Online: 2018-01-08
Published Print: 2018-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Wang, Chen
Hoegg, JoAndrea
Dahl, Darren W.
License valid from 2018-01-08