Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentions
Crossref DOI link:
Update policy: https://doi.org/10.1007/SPRINGER_CROSSMARK_POLICY
Wolter, Jeremy S.
Smith, Jeffery S.
Text and Data Mining valid from 2019-05-18
13 December 2017
17 April 2019
18 May 2019