Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making
Crossref DOI link: https://doi.org/10.1007/s11747-020-00753-z
Published Online: 2020-11-16
Published Print: 2021-07
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hildebrand, Christian https://orcid.org/0000-0003-4366-3093
Bergner, Anouk
Funding for this research was provided by:
University of St.Gallen
Text and Data Mining valid from 2020-11-16
Version of Record valid from 2020-11-16
Article History
Received: 6 August 2019
Accepted: 13 October 2020
First Online: 16 November 2020