Free and paid word-of-mouth from physical to digital, AI and beyond
Crossref DOI link: https://doi.org/10.1007/s11747-026-01151-7
Published Online: 2026-04-25
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Pauwels, Koen https://orcid.org/0000-0002-5975-5980
Aksehirli, Zeynep
Funding for this research was provided by:
Northeastern University USA
Text and Data Mining valid from 2026-04-25
Version of Record valid from 2026-04-25
Article History
Received: 9 July 2025
Accepted: 3 February 2026
First Online: 25 April 2026