Returning mail-order goods: analyzing the relationship between the rate of returns and the associated costs
Crossref DOI link: https://doi.org/10.1007/s12159-015-0124-5
Published Online: 2015-07-31
Published Print: 2015-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Asdecker, Björn
License valid from 2015-07-31