Multichannel strategies in public services: levels of satisfaction and citizens’ preferences
Crossref DOI link: https://doi.org/10.1007/s12208-017-0188-9
Published Online: 2017-08-15
Published Print: 2018-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Rey-Moreno, Manuel https://orcid.org/0000-0002-7542-1542
Medina-Molina, Cayetano
Barrera-Barrera, Ramón
Funding for this research was provided by:
CENTRO INVESTIGACIONES SOCIOLÓGICAS (CIS)-ESPAÑA (10000 €)
License valid from 2017-08-15