Unravelling customer gratitude: navigating the literature and paving the way forward with the TCCM framework
Crossref DOI link: https://doi.org/10.1007/s12208-024-00415-8
Published Online: 2024-08-30
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Grover, Karan https://orcid.org/0009-0006-3430-3722
Garima,
Text and Data Mining valid from 2024-08-30
Version of Record valid from 2024-08-30
Article History
Received: 24 February 2024
Accepted: 25 July 2024
First Online: 30 August 2024