Between death and life - a formal decision model to decide on customer recovery investments
Crossref DOI link: https://doi.org/10.1007/s12525-018-0289-2
Published Online: 2018-02-19
Published Print: 2018-11
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kleindienst, Dominikus
Waldmann, Daniela http://orcid.org/0000-0003-0906-1603
Text and Data Mining valid from 2018-02-19
Article History
Received: 12 May 2017
Accepted: 6 February 2018
First Online: 19 February 2018