Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services
Crossref DOI link: https://doi.org/10.1007/s12525-021-00486-z
Published Online: 2021-07-26
Published Print: 2022-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Lim, Weng Marc
Gupta, Gaurav
Biswas, Baidyanath http://orcid.org/0000-0002-0609-3530
Gupta, Rohit
Text and Data Mining valid from 2021-07-26
Version of Record valid from 2021-07-26
Article History
Received: 24 February 2021
Accepted: 2 June 2021
First Online: 26 July 2021