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Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data

Published Online: 2022-01-19

Published Print: 2022-03

Authors

Kim, Taekyung

Jo, Hwirim

Yhee, Yerin

Koo, Chulmo http://orcid.org/0000-0002-9822-1279
Funding

Funding for this research was provided by:

National Research Foundation of Korea (This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2019S1A3A2098438))
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Text and Data Mining valid from 2022-01-19

Version of Record valid from 2022-01-19
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Article History

Received: 30 December 2020

Accepted: 8 November 2021

First Online: 19 January 2022

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