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Improving customer satisfaction in proactive service design

Published Online: 2022-07-05

Published Print: 2022-09

Authors

Wenninger, Annette http://orcid.org/0000-0002-0283-5015
Rau, Daniel

Röglinger, Maximilian
Funding

Funding for this research was provided by:

Fraunhofer-Institut für Angewandte Informationstechnik FIT
License Information

Text and Data Mining valid from 2022-07-05

Version of Record valid from 2022-07-05
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Article History

Received: 2 August 2021

Accepted: 20 June 2022

First Online: 5 July 2022

Document is current