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Automation and augmentation in professional services: Exploring the impact of financial self-service technology

Published Online: 2025-11-12

Published Print: 2025-12

Authors

Altrock, Sophie https://orcid.org/0000-0003-3093-8115
Mention, Anne-Laure

Aas, Tor Helge
Funding

Funding for this research was provided by:

H2020 Marie Skłodowska-Curie Actions (956745)

Royal Melbourne Institute of Technology
License Information

Text and Data Mining valid from 2025-11-12

Version of Record valid from 2025-11-12
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Article History

Received: 4 October 2024

Accepted: 10 September 2025

First Online: 12 November 2025

Document is current