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Online customer experience and online customer engagement with e-commerce: Comparing online and omnichannel consumer journeys

Published Online: 2026-02-23

Published Print: 2026-12

Authors

Moliner-Tena,

Angel, Miguel

Vicente, Tortosa-Edo
Funding

Funding for this research was provided by:

Universitat Jaume I
License Information

Text and Data Mining valid from 2026-02-23

Version of Record valid from 2026-02-23
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Article History

Received: 23 June 2025

Accepted: 27 January 2026

First Online: 23 February 2026

Declarations

:

: The authors declare no competing interests.

Document is current