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Evaluating chatbots in the LLM era: a hybrid survey and qualitative synthesis of evaluation frameworks

Published Online: 2026-05-13

Authors

Agwan, Siddhant

Tambe, Avishkar

Shah, Saad

Pole, Govind
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Text and Data Mining valid from 2026-05-13

Version of Record valid from 2026-05-13
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Article History

Received: 21 November 2025

Accepted: 10 April 2026

First Online: 13 May 2026

Declarations

:

: The authors declare no conflict of interest.

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