Measuring IT service quality: evaluation of IT service quality measurement framework in industry
Crossref DOI link: https://doi.org/10.1007/s12927-014-0005-5
Published Online: 2014-06-30
Published Print: 2014-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Cater-Steel, Aileen
Lepmets, Marion
Text and Data Mining valid from 2014-06-01