Constructing service sabotage management grid: An effective tool to reduce service sabotage behavior in service industry
Crossref DOI link: https://doi.org/10.1007/s12927-017-0005-3
Published Online: 2017-06-30
Published Print: 2017-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Lin, Yuntsan
License valid from 2017-06-01